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Contact Details – Emergency Duty Team


Service Description: The Social Services and Housing Directorate operates an Emergency Duty Service to deal with crises in people's care or with any welfare emergency involving adults, children and families that occur outside normal office hours and Bank Holidays including Christmas and New Year.

In the case of a major incident affecting residents or visitors the Emergency Duty Service will facilitate a Crisis Support Service.

Also known as:- Adult Social Care, Child, Children & Family Social Care, Civil Emergency, Crisis Support , EDS (Social Services), Major Incident , Out of Hours Support (Social Services)

Contact Information
Department Safer Neighbourhoods Partnership
Address The Emergency Duty Service is only contactable by telephone - 01983 821105
External Phone 01983 821105
Opening Times Normal office hours:
Monday to Thursday 08:30am - 5:00pm
Friday 08:30am to 4:30pm

We also cover outside normal office hours and Bank Holidays including Christmas and New Year


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